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FAQ

How does it change the color of the moon light/Galaxy lamp?
Touch or remote control(for 16 colors) can be used to change color.

Does it give enough light to read in?
It give some ambient lighting, but not enough for reading. It can be used as night light. 

Is this quiet when in use? Any noise at all?
It is quiet completely when it is working. 

Can I use it outdoors?
It can last 3-5 hours after charging, you can take it to use anywhere outdoors. Enjoy this beautiful moon light lamp.

Can I customize both photo and text on the lamp? Or just one of it?
Yes. You can. Both photo and text can be customized on one moon lamp. The text can be printed with photo(this is our default setting) or it can be on the another side by itself. 

Can I use it as night light?
Definitely yes. Our moon lamp/Galaxy lamp is popular as a moon night light. 

Is the 18 cm radius or diameter?
It is diameter. 

Do I need to design my photo before uploading it?
Our design team will edit photo in the best way.

How long does it take to obtain a full charge?
Our 3D moon lamp/Galaxy lamp takes 2-3 hours to have a full charge, and please note that when charging, the lamp will show red indicated light, once it is full, it will show green indicated light. 

How long does the moon light lamp last?
It lasts 3 to 5 hours after a full charge depending how bright you run it. 

Is the build-in battery in the 3D moon lamp replaceable ? If not, what is the expected usage life of the battery?
The build-in battery is UN-replaceable, and the usage life of the battery is 6 years. 

Does the 3D moon lamp comes with the stand?
Yes. It comes with the wood stand, remote control (for 16 colors) and charging cable. 

which size is good for a nightstand?
6”(15CM) or 7.1”(18CM) are the best options for nightstand. It is popular as a gift for the night light. 

Which way I should charge my moon lamp?
We suggest you to charge this moon light lamp through PC USB port(DC3V,500mA) for longer time using.

Do I need to buy extra batteries. 
No. Our moon lamp/Galaxy lamp doesn’t require any extra batteries. 

Will the moon lamp/Galaxy lamp be hot when it is turned on?
No, the moon lamp/galaxy lamp does not emit any heat when it is working. 

Is it safe for children?
Absolutely yes. It was made by PLA which is very safe. Kids will be exciting to have our moon lamp.

 
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Phone: +1-(678)-390-5067 (Available 08:00 PM EST TO 03:00 AM EST) ‬| info@moonlampcenter.com